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For support or enquiry

Email us at:

support@mymocket.com

Phone:

+2349026666911

Support Hours:

Monday to Friday, 9am - 5pm

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Quick Answers to Common Questions

Check out our FAQ for instant help with common inquiries

How do I create a vendor account?

To create a vendor account, click on the "Sign Up" button on the login page and fill out the necessary information, including your business name, email address, and password.

How do I add a product to my store?

Navigate to the "Product Management" section and click on "Add New Product." Fill out the product details, including name, description, price, and upload product images.

How can I track my orders?

You can track orders in real-time by visiting the "Order History" section. Each order will show its status, shipping tracking number, and any updates.

How do I receive payments for my orders?

Payments are automatically processed through your selected payment method (e.g., PayPal, bank transfer). You can view all completed transactions in the "Payments" section.

How do I comply with local laws and regulations?

Ensure your products and services comply with local tax laws, import/export restrictions, and product safety standards. You can consult our "Compliance" section for more details.